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www.webintegrated.net \ Services \ Website Development \ Why a website

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Services \ Website Design & Development \ Why a website

Why do I need a website?

  • Get visibility - Future customers can find your company's products and services on the web.
  • Add credibility - A website builds trust and gives customers the assurance that you have what it takes for them to do business with you.
  • Differentiate your offerings - Show potential customers that your products and services are different from your competitors' and easy to find on your website.
  • Impress your customers - Share raving reviews from your customers. Use your website to showcase your expertise and experience.
  • Attract and retain customers - How? By knowing your customers. Understand their actions from buying your product or signing up for your service to joining your mailing list. Build customer loyalty through state-of-the-art customer relationship management tools.
  • Grow your sales - Open up an additional channel for growth. Use your website to aggressively market your products and services.
  • Redirect and minimize support calls - Your website can answer many common questions for your customers. Customers can locate your store, generate a map and driving directions to your store, look up your contact information and receive a free quote. Your customers will feel empowered by finding answers to their questions more quickly and efficiently. This also helps reduce your customer support expenditures, improving your bottom line.
  • Enlighten your customers - Provide the educational materials that customers need to make purchase decisions and provide them with the ability to bookmark your site. You know what they need to know - make sure they can easily find this information on your website.
  • It pays for itself - Your website pays for itself, often several times over. Your website will sell your products, generate sales leads and save you significant money on customer support costs.

What will a website do for my business?

It can do exactly what you want it to do for your business. You need to determine your goals. What do you want your website to do? It's a critical question. It's okay to accomplish one goal and add capabilities to achieve additional goals over time. Below are examples of goals that you may want to achieve for your business:

  • Establish a professional online presence
  • Promote your business or brand
  • Sell products and services on the web
  • Win new customers and retain existing ones
  • Gather or provide information, or enable discussion
  • Showcase your expertise through a catalog, gallery or portfolio
  • Attract and recruit talent
  • Promote an event

What's involved in creating a website?

There are several steps including:

  • Registering your domain name
  • Deciding on the look and feel, content, functionality and hosting services

Register your domain name (www.nameyouchoose.com)

  • Your domain name is the name of your website and oftentimes the name that people type in their web browsers to get to your home page.
  • You can register your domain name at anytime - before, while or after your website is designed.
  • Purchase a domain name that fits your business:
    Example: Naming it after your business - www.abcelectronics.com
    Example: Naming it after what you do - www.taxlawyer.com
  • Register your name ASAP. You do not want your competitors to choose the better name and have an automatic advantage over you.
  • Need help registering your domain name? We'll be happy to provide guidance when we start your website design process.

What should my website say? What content should I include?

  • Browse the Internet and find examples of other websites you like. Look at your competitors' sites as well as those of companies you admire.
  • Start with the following for each website:
    Home - This is critical. It's the first page a visitor will see. Provide a brief background about your business and the key products or services you offer. Differentiate yourself from your competitors.
    About Us - Provide company background and contact information such as your business name, phone number, location, hours of operation, etc.
    Management Team - If your team is a key competitive advantage for you, add a brief biography for each team member. Add their pictures for a personal touch.
    Products or Services - List the key selling points about the products or services you offer.
  • For most people, our small business website design package is a great start.
  • If you have many products or services and want to explain each one in detail, then our larger corporate website design package will work better for you.
  • If you need an ecommerce website, where you can sell products online, we can help you build that as well.

What should my website look like?

The type of content you have (e.g. a simple brochure-site, a basic product site or a large catalog) and your desired business image will determine your design and layout.

  • The colors, images, font and layout all need to reinforce the image of your business (conservative, fun, artistic, etc.).
  • If you already have an existing corporate identity (logo, business cards, stationery and brochure), it's important that your website's look and feel is consistent.
  • It's important that a knowledgeable professional in design and branding manage this process for you.

How is my website built? What's the next step after the design and layout?

  • Create the actual web pages using a web programming language such as HTML.
    • Now that you have the design look and feel that you want, it's time to build the pages to be viewed by people who browse the Internet.
    • Multiple versions of HTML and web browsers make this a difficult task. If not done correctly, your pages will not look the way you want them to.
    • We can help. Our people are specialists in programming in HTML.
  • Add text and images. Now that your pages have been developed, add the content you want displayed on your site.
  • Test your site in multiple web browsers. After the pages are complete, they should be tested in multiple web browsers such as Internet Explorer and Netscape to make sure the appearance of your site is consistent.
  • Publish your website. Send it to the web for the world to see.

It sounds like a complicated process but with Web Integrated's help, we will guide you every step of the way.

Hosting and Maintenance

Your website needs to be seen on the Internet. There are many places that can host your website efficiently and cost effectively. Prices range from a few dollars a month to several hundred dollars a month. You pay for what you need. The amount you pay depends on many things like the number of visitors to your site, required disk space or add-on hosting services that you require. However, keep in mind:

  • The website that you get from Web Integrated can be hosted anywhere.
  • Web Integrated can help you with web hosting services.

How will visitors find my website?

How do you drive new customers to your website? You have lots of options including:

  1. Search Engines
    • Millions of people use search engines like Google, Yahoo and MSN.
    • Once a search engine learns about your website, it will "crawl" the pages in your website and build an index of the words on your pages.
    • When people use a search engine to search for a phrase - for example, "Los Angeles homes for sale" - search engines will return all the pages that contain that phrase.
    • There may be millions of web pages that are returned.
    • The process of optimizing your site so you show up first or on the first page of search engine results is called "search engine optimization." There are many companies that specialize in search engine optimization. If this is something you're interested in, tell us when we start work on your website project so that we can create placeholders (meta tags) for this text.
    • You can get started by submitting your website to a search engine. Most search engines let you do this yourself.
  2. Online Marketing or Pay-per-Click
    • You can also buy your way into the search results.
    • By buying keywords, you ensure your website appears when people search different phrases. For example, "real estate agents in New York" could be a keyword you buy so when someone types in that phrase, a link to your website will appear.
    • In general, the more you're willing to pay for keywords, the higher your ad will appear in the search results.
    • Each pay-per-click program is different. Refer to Google, Yahoo and MSN for details.
  3. Banner Ads
    • Ever see those banner ads floating on top of news articles? You can have that, too.
    • A banner ad gives you professional presence on well known syndicate sites, such as Yahoo and MSN. When someone clicks on your ad, they will be taken directly to your website.
    • Find out more about our banner ads.
  4. Word of Mouth
    • One of the best ways to drive traffic to your website is to get other people to talk about it.
    • Providing educational reference material on your website can have that effect, getting visitors to refer colleagues to it.
    • Include interesting articles.
    • Provide humorous or entertaining material.
  5. Offline Marketing Materials
    • List your website in your offline marketing materials such as on your business card, stationery and brochure.

What’s the difference between a template and a complete website?

A template is a tool you can use. A website template is a design and layout for one or more web pages - for example, Home Page (index.html), Product Page, About Us Page, Contact Us Page, etc. Website templates are the foundation you use to generate your own web pages and build your own website. The website template is the skeleton. A complete website is a template plus all the web pages that get created from it. A website includes the copy, images and content you want included on every web page. If you are web savvy and want to build your website yourself, choose our website template package. But if you are just starting out, choosing our small business website design or corporate website design package is recommended.

Here are the reasons why Web Integrated's website design services are a smart choice.

 
 

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